TERMS OF USE

Use of website content

Alexandar DOO endeavors to publish and update the content of the website and to provide customers with accurate information. However, Alexander DOO cannot guarantee the accuracy, precision or comprehensiveness of the data that exist on the website. All content and information on the website are designed only for informational purposes. In providing information about products, Alexandar DOO partly relies on the description of the products made by manufacturers and third parties. It may happen that the material on this website has technical inaccuracies or typographical errors. Alexandar DOO disclaims all warranties of any kind (including, but not limited to, express, implied or statutory) as to the accuracy, completeness, reliability content and information on the website. We do not endorse any advice that you came through the website.

Alexandar DOO has put every effort to display the colors of products on the website as accurately as possible. However, the actual colors you see are dependent on many factors including screen used and its calibration or monitor settings. Alexandar DOO does not guarantee that the display of any color is accurate. If you are for any reason unhappy with your experience in using the website, please contact us at:[email protected] or by phone: +38121455558 +38121455558.

Access to the website

Alexandar DOO strives to provide continuous access to the website, without obligation. It is noted that for the purposes of maintenance, synchronizing data, installation and all other actions technical requirements, access to the website can be disabled. Alexandar DOO is not responsible for the inability to access the website, or for the consequences to the user that may result from it. By using the Website, you accept full responsibility for any damage caused by downloading the documents and contents of the website.

Links posted on the website

The links that are on our website may take the user to the websites of various associates, or independent producers solely to facilitate the work. If you use these links, you will leave our website. Alexandar DOO does not control the websites of independent producers and companies and is not responsible for any of these links, or their content. Therefore, we do not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the links that are connected to our website, you do so entirely at your own risk.

Manuals from the website

Each user must have permission to use content from the website, which is not exclusive, and that is for private use. In this respect, the user is forbidden to copy or reproduce the content partially or entirely, by any means and in any format, now and in the future, to translate the application into another language or dialect, or to adjust an application or site that has any means other than the use of which he is authorized under this instruction. Alexandar DOO is not responsible for the direct or indirect consequences and damage that can lead to inaccurate information or piracy. Alexandar DOO does not assume responsibility for the result of the advice that are given to the user. Alexandar DOO makes no warranty, express or implied, and assumes no responsibility for the implementation of Council and the application of the product. They are given in terms of the instructions for use and must be verified by a qualified person. For further information or in case of any doubts, the user can contact the following address:[email protected] and by phone:038121455558

Protection of privacy data
Personal data that you forward to the website www.alexandar-cosmetics.com, for registration in purpose of access to the price lists and Online purchases orders, will be treated in accordance to the Privacy policy on the web. In order to successfully process your order, we need your first name, surname, address, e-mail and telephone number. With the help of these data, we will be able to deliver your goods, as well as to inform you about order current status. We commit ourselves to keep all our customers privacy protected.

We collect only a necessary and basic data about users, and data necessary for the business and informing users in accordance with good business customs and in order to provide quality services. We give customers choice, including the possibility to decide if they want to be removed from the mailing lists or not. All user data are strictly protected and are available only to employees, which they need for professional purposes. All employees at Alexandar D.O.O. are obligated to respect basic acts of privacy. We obligate ourselves that collected data are not used in any other purpose, and not be forwarded to other parties.

Besides specified, we collect, analyze and process data about products that our visitors require and buy, as well as the data about visited websites. Those data are used to improve our offer and appearance of our website pages, to make ability of easier usage and ordering.

Cookies

Website www.alexandar-cosmetics.com uses Cookies. Like it is usual on every internet site, for registration it is necessary that you approve Cookies. Cookies are standardly included in most of the Internet searching programs. Cookies represent small files that have been stocked on user computer for the purpose of easier navigation on the site and for personalized services. In order to benefit from a set of functions on the website, it is recommended to set your browser to accept cookies. Cookies do not include data that can identify you, and they are designed so that only Alexandar D.O.O. can use them. Cookie is textual file that has been placed on your hard disc by the web server. Cookies could not be used to start the program or to deliver virus to your computer. Cookies are uniquely assigned to you, and can only be read by the web server in the domain by which you’ve received them. Basic purpose of the Cookies is to provide benefits that can save you time during the visit on our website.

Users consent and change of terms of use

Using our website complies with user's consent to these terms. Alexandar D.O.O. reserves all rights to amend the Terms of Use, in terms of compliance with new regulatory or legislative measures and shall be deemed to have been accepted by the user without any reservations. Alexandar D.O.O. may revise these Terms at any time by updating this document. Conditions are binding on all users and it is considered that each user is familiar with it.

Your account

If you are using www.alexandar-cosmetics.com you are responsible for maintaining the confidentiality of your account and password you received when registering on the website. Using Alexandar-cosmetics.com website, you are responsible for all activities that occur by your account and your password. We reserve the right to refuse service, terminate account, or cancel your order, if we find that they are not in compliance with Terms of Use. The information that you provided in purpose of registration on Alexandar-cosmetics.com we will use for the realization of orders and establishing business contacts and will not be used for any other purpose or in any way transmitted or sold to third parties.

Alexandar Cosmetics is the initiator of Alexandar Cosmetics Loyalty program for all users registered on  www.alexandar-cosmetics.com website (in futher text referred as Website). Alexandar d.o.o. retains the right to cancel Loyalty program at any time, as well as to change or completely cancel some of the elements of Alexandar Cosmetics Loyalty program.

Every individual or legal entity can become the member of Alexandar Cosmetics Loyalty program (after completing the registration form on Website and filling out the required information).

Personal data that you forward to Website will be used for recording gained Loyalty points. All user data are strictly protected and are available only to employees which they need for professional purposes. All employees at Alexandar d.o.o. are obligated to respect basic acts of privacy.

After each purchase, the user registered on Website has the right to gain points, 14 days after the purchase has been made. A certain number of collected points puts the user in adequate category with a specified discount. The user of Loyalty program has all the benefits of the category he is in placed and information about benefits are shown in his profile.

The points collected by making a purchase are shown in the cart and calculated like this:

Value of the order (after using promo codes, discounts, eGift credit – if there is any) divided by 1000 (round number will be shown).

14 days after making a purchase on Website, the user can comment purchased products in exchange for points. Products which he can comment will be also shown in his profile. Each published comment brings 1 loyatly point. It is possible to leave only one comment on each purchased product. Comments (in exchange for points) can be made in the following 365 days (since the day they have been bought).

Each point is valid 365 after gaining it.

The ways of earning Loyalty points, as well as restrictions and ways of using them are described in detail on Website.

Alexandar Cosmetics Loyalty program is valid only on Website and discounts gained based on Alexandar Cosmetics Loyalty program are applied only in www.alexandar-cosmetics online shop.

Alexandar d.o.o. can exclude any user from Alexandar Cosmetics Loyalty program and is not obligated to inform the user or name a specific reason for that decision.

Every information about changing the rules of Alexandar Cosmetics Loyalty program is going to be available on Website.

All users of the website www.alexandar-cosmetics.com can, in the form of comments, leave their impressions and opinions about the products from the Alexandar DOO assortment.

Alexandar DOO does not in any way affect the comment content, does not add or subtract any part of the comment text, regardless of the impressions being positive or negative. The company does not change the original text and authenticity of the comments. All comments are reviewed by the site administrator before being published. If they are written in accordance with the commenting rules, they will be published within 15 working days at the latest. Alexandar DOO reserves the right not to approve the comments with inappropriate content and delete them in the case of previously published comments containing inadequate content.


Requirements for comments being published

At www.alexandar-cosmetics.com, as a part of the function of leaving comments on products on the site and texts published on the blog, users are allowed to leave comments on products or blog posts on the site, with content that they define. Commenting on the site is completely free.

• To leave comments and ratings for products published on the site, you need to be registered/logged in on the website. Comments left below the product description on the website are published with your name and the first letter of the surname, which is the information you used during registration.
• To leave a comment on the texts published on the blog, you do not need to be logged in/registered on the site, but it is necessary to send the correct e-mail address (where you will later receive the response). Commenting on the content on the blog is anonymous or using a name/pseudonym that you determine yourself.

All comments are subjected to rapid review and verification by the website administrator, before they are published and allowed on the website. It is forbidden to leave comments written in offensive, vulgar and inappropriate language. In case your comment contains inappropriate content, Alexandar DOO reserves the right not to post such comments and to remove them from the website. If it is subsequently decided that a comment of inappropriate content was previously published, it will be removed afterwards.


Every user must follow the basic rules listed below. We reserve the right to remove and not post comments that contain:

• Racist, nationalist, religious, sexist, homophobic, violent and other forms of hate speech or behavior that can be interpreted in any way as such (even if expressed in decent vocabulary); 
• Offensive, threatening, aggressive, provocative, pornographic, vulgar and other content prohibited by law;
  Violation of the rights of others, such as copyright and privacy rights, as well as the disclosure of personal names and data of other users;
• Commercial content messages, as well as advertisements and anti-advertisements of competing products and companies;
• Links and other links leading to external sources and other sites;
• Names and titles of products and brands, which are not part of the Alexandar DOO assortment, as well as other manufacturers that are not in any way related to the product comment is referring to;
• Copied parts of comments or comments in their entirety from other users, which are inappropriate, or contain illegal parts described in the previous paragraphs;
• Attitudes that encourage other users to take illegal actions and leave comments on illegal content.

One user (from the same account) can leave only one comment on one product. Comments of identical or similar content for the same text on the blog, which are sent more than once from the same address, in case they do not contain illegal parts, will be published only once.


The content of the published comments does not represent the opinion, decision or position of Alexandar DOO company. All content of the comments exclusively represents the opinions of the author/visitor of the site.

The author of the comment is solely responsible for the content and its copyright, whilst the company Alexandar DOO does not hold such responsibility towards third parties. Therefore, if a third party files a claim against Alexandar doo with the competent court for protection of rights and/or compensation for damages, the author of the comment is obliged to enter into proceedings as an intervener on the part of Alexandar doo, to submit all relevant evidence and information, as well to compensate any legal damage, together with all costs towards Alexandar DOO, resulting from the third party request.


The site www.alexandar-cosmetics.com encourages the writing of comments and the exchange of opinions of users in this way, provided that the writing of comments is in accordance with previously, clearly defined rules of commenting. By leaving a comment, you confirm that you agree with the Terms and Conditions of Use of the website, of which these Commenting Rules are an integral part.


In this regard, by leaving comments, in accordance with your right to freedom of research, you choose which personal data you will disclose or reveal to the public and whether we will have your personal data at all. We collect all information about you solely for the purpose of browsing our site and commenting on the content. By accessing the site and leaving comments, you accept the Terms of Use and Privacy Policy, which are displayed on the website. Based on our legitimate interest, we may process your data in the event of possible misuse of the account as well as the prevention of the same in the comments. This includes blocking comments that violate our Terms of Use and applicable laws.

Alexandar DOO reserves the right to change this Policy. The company can inform users about important changes and additions by email or by publishing them on the website. By using any content on the site www.alexandar-cosmetics.com, you are considered to be familiar with the latest rules of use as well as the Commenting Rules.

If you are a registered user on www.alexandar-cosmetics.com website, in your profile, you have a possibility to create a post (add a photo and a description about products from our assortment you have used). You can search the product by entering its code or name.
Posts that are waiting for aproval are in Draft folder. After administrator aproves your post, you will be notified by e-mail.
For each published post you earn 5 points. You can see published posts in your profile or on Real Life Feed page.
Each post that you create is checked by website administrator. If the photos and description are in accordance with the commenting rules, they will be published. Alexandar DOO reserves the right not to approve the posts with inappropriate content and delete them in the case of previously published posts containing inadequate content.

Every user must follow the basic rules listed below. We reserve the right to remove and not post comments that contain:

• Racist, nationalist, religious, sexist, homophobic, violent and other forms of hate speech or behavior that can be interpreted in any way as such (even if expressed in decent vocabulary); 
• Offensive, threatening, aggressive, provocative, pornographic, vulgar and other content prohibited by law;
  Violation of the rights of others, such as copyright and privacy rights, as well as the disclosure of personal names and data of other users;
• Commercial content messages, as well as advertisements and anti-advertisements of competing products and companies;
• Links and other links leading to external sources and other sites;
• Names and titles of products and brands, which are not part of the Alexandar DOO assortment, as well as other manufacturers that are not in any way related to the product comment is referring to;
• Attitudes that encourage other users to take illegal actions and leave comments on illegal content.

Alexandar DOO doesn’t want to receive from you confidential information that cannot be freely disposed. Every material, information or other statements that you transfer or send will not be considered confidential or those ones that cannot be freely disposed. Alexandar-cosmetics.com doesn’t have any obligations for these statements. Our employees can copy, reveal, distribute, apply in any other way use these statements, as well as data, pictures, sound, text and all other materials contained in them for any kind of commercial and noncommercial purposes.

It is prohibited to post or transmit to the website or from it, any unlawful, threatening, abusive, libelous, defamatory, pornographic or other content and materials that are in violation of any law.

Of course, this data set does not include your personal information. They are in accordance with our Privacy Policy, we use for internal use only, do not disclose to any third parties, but we use solely for the purpose of processing your online orders.

alexandar-cosmetics.com may suspend, temporarily suspend or modify your account or access the website or parts of the website, without notice, for any reason.

Dear customers,

We would like to kindly ask you to carefully read following conditions, before using our services. Each visit to our website, as well as shopping, means that you have read these conditions and that you agree with them fully. If you don’t agree with following conditions, we would like to ask you not to use this website. Company Alexandar D.O.O., Novi Sad is the rightful owner of this website and it has the right at any time to update, change, delete or to modify in any way ground rules, regarding compliance with new regulatory or legal measures.

Alexandar D.O.O. would like to welcome you to website www.alexandar-cosmetics.com

Our website allow you to use services and contents of this website according to stated conditions of use. Conditions of use are applicable on all contents and services of alexandar-cosmetics.com and are binding for each user. Entering any part of the website, it is considered that all users accept the use of this website, only for personal use and at their own responsibility, and that they are familiar with below stated conditions of use:

• General terms
• Rights of intellectual property
• Personal data
• Content that user is forwarding
• Usage of the website content
• Privacy policy

General terms

If you decide to enter this website outside of Serbia, you are doing that on your own initiative and it is founded that you are responsible for respecting valid local lows. All conditions are regulated and they are being interpreted in accordance with the law of Republic Serbia and principles of resolving the disagreement of laws won’t be applicable. In case of any dispute with Alexandar D.O.O. involving website alexandar-cosmetics.com, as well as all contents and materials on it, jurisdiction is Commercial Court from Novi Sad and all International Courts that are dealing with protection of rights of intellectual property.

Personal data that you forward to website www.alexandar-cosmetics.com, while register in purpose of accessing the price list and online purchases, will be treated in accordance with document of privacy on web. Alexandar DOO is able to collect personal data about web user. In accordance with informatics files and freedom law, modified and supplemented, user has rights to access, change, as well to erase their personal data. In order to exercise their rights, the users can refer to the e-mail:[email protected] or by telephone: +38121455558 +38121455558.

While you are entering your personal data, you are obligated to provide true, accurate, valid and complete information (and as long as you use our account on the website, to update those information so they can be accurate, valid and complete).

You are responsible for maintaining confidentiality and security of your username, password and account, and will be responsible for all activities that happened on account that is protected by your password, as well as all usage of your username and password, whether you are, or not authorize other person. You agree to notify Alexandar DOO about every unauthorized use of your password, and every other violation of website security.

You agree that you are not using the website to violate local, republic and international laws and other law acts (files, documents). You agree that you are not representing yourself as other person or entity or on any other way false represent your connection with person or entity.

It is forbidden you to influence or obstruct the website, server or networks related with website. You agree not to use programs for data mining, robots or similar methods for collecting or extradition data of website. It is strictly forbidden to unauthorized access any part of the website or any other account, computer system or networks connected with website, through hacking, stealing passwords or misuse on any other way.

Computer equipment // Operating systems

Website www.alexandar-cosmetics.com is available for all computing devices for general or personal purpose, desktop or laptop, which are using some of the following operating systems: Microsoft Windows, Mac OS, Linux, Free BSD and others.

Web browsers

Access to the website www.alexandar-cosmetics.com is enabled through computer programs (browsers), such as: Mozilla Firefox, Opera, Google Chrome, Apple Safari, Microsoft Internet Explorer, etc., Direct typing in a link to our website or by specifying key words in some web browsers: Google, Yahoo, Ask, AOL, Bing, Netscape and others.

Tablet devices // Mobile phones

Website www.alexandar-cosmetics.com can be accessed through all the tablet devices and mobile phones, which are used by some of the following operating systems: Android, iOS, Windows. website is adjusted for the use of all devices that are often used. It’s accessible in any screen size device, or any resolution of the screen.

Screen size // resolution
On desktop and laptop computers, the website is accessible on different screen sizes, which are expressed in inches: 12 ", 15", 17 ", 19", 21 ", 22", 24 " etc.

The recommended screen resolution at which the appearance of the website www.alexandar-cosmetics.com is optimal is width of 1200 px.

www.alexandar-cosmetics.com has copyrights on entire content (website name, logo, texts, pictures, photos, videos and audio materials, database, software, programming code). website represent protected copyright act in accordance with law of intellectual property.

Copying, distribution and use of content on website, partially or entirely, in any form, for other purposes (private or commercial) is strictly prohibited. Also, except mentioned, user is forbidden to use any of the website content, partially or entirely, without a previous written permission of the copyright owner. It is allowed to use website in informational purposes only, according to the terms of use.

Alexandar D.O.O. has every rights and special permits for use and publishing content on website alexandar-cosmetics.com, that has been taken over by third party, the independent producers.

Unauthorized use, copying or any kind of distribution any part of website or content (website name, logo, texts, pictures, photos, videos and audio materials, database, software, programming code), without permission of the copyright owner, is considered to be copyright infringement and it subjects to lawsuits. For violation any part of terms of use is competent commercial Court in Novi Sad, as well as all international courts, which area of expertise is copyrights protection.